JM Financial Institutional Securities Limited is a corporate member of BSE Limited (BSE) and National Stock Exchange of India Limited (NSE).

Procedure for opening an account along with Flowchart

Procedure for filing of complaint / finding out status of complaint along with Flowchart relating to stock broking services

Grievances relating to research services can be sent to instcompliance@jmfl.com

Registration granted by SEBI and certification from the National Institute of Securities Market (NISM) in no way guarantee performance of JM Financial Institutional Securities Limited or provide any assurance of returns to investors.

Escalation Matrix:
Details of Contact Person Address Direct Contact No. Email ID Operational / Working Hours
Customer care / Operations Mr. Dhiraj Singal 7th Floor, Cnergy, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400 025 +91 22 6630 3141 dhiraj.singal@jmfl.com Mon-Fri; 9:00 AM to 6:00 PM
Head of Customer care / Operations Mr. Samir Shah 7th Floor, Cnergy, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400 025 +91 22 6630 3140 samir.shah@jmfl.com Mon-Fri; 9:00 AM to 6:00 PM
Compliance Officer Mr. Sahil Salastekar 7th Floor, Cnergy, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400 025 +91 22 6224 1073 sahil.salastekar@jmfl.com Mon-Fri; 9:00 AM to 6:00 PM
Chief Executive Officer (CEO) Mr. Anish Damania 7th Floor, Cnergy, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400 025 +91 22 6630 3020 anish.damania@jmfl.com Mon-Fri; 9:00 AM to 6:00 PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:

SEBI at https://scores.gov.in/scores/Welcome.html or

NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or

BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Filing of complaints on SEBI Complaint Redress System (SCORES) – Easy and Quick
  • Register on SCORES Portal (https://scores.gov.in);
  • Mandatory details for filing complaints on SCORES - Name, PAN, Address, Mobile Number, Email ID;
  • Benefits
    • Effective communication.
    • Speedy redressal of the grievances.
JM Financial Institutional Securities Limited

SEBI Registration Nos.: Stock Broker - INZ000163434 and Research Analyst - INH000000610

Registered office: 7th Floor, Cnergy, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400 025, India

Board line: +91 22 6630 3030